Les Clefs d’Or Philippines
A MESSAGE FROM THE PRESIDENT
Mayumi Hayakawa-Marcelo
President, Les Clefs d’Or Philippines
Director of Concierge and Guest Services, Fairmont and Raffles Makati
Mabuhay and a very warm welcome to our website!
In service through friendship.
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Earning the gold keys is a privilege, given only to the true concierge professional, one who is dedicated to delivering the highest level of service to their guests and their hotels. With global networking and continued education platforms, Les Clefs d’Or concierges can make anything possible.
Concierge Unlocked
Enjoy articles and events happening in the world of Les Clefs d’Or and be inspired to try our recommendations.
Golden Keys Stories
Every Concierge has a story to tell from every day to the extraordinary. Come and read experiences from actual concierge where services make great stories.